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what is emotional intelligence?

“Emotional intelligence refers to the ability to identify and regulate our own emotions, recognise the emotions of other people and feel empathy toward them, and use these abilities to communicate effectively and build healthy, productive relationships with others.” 

(source: www.health.harvard.edu)

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Emotional Intelligence isn’t just about intellect; it’s about understanding, managing emotions, and building healthy relationships. Whether at work, in personal interactions, or during life’s challenges, developing our emotional intelligence is essential.
 

Emotional intelligence serves as the foundation upon which emotional culture is built within an organisation. When individuals develop their Emotional Intelligence (EQ), they become more attuned to their own emotions and those of their colleagues, this heightened awareness enables them to navigate workplace dynamics with empathy, adaptability, and resilience.

 

As Emotional Intelligence spreads across teams, it fosters a collective emotional climate—a shared understanding of how emotions impact interactions, decision-making, and overall well-being. This in turn, shapes the organisation’s identity, influencing employee satisfaction, collaboration, and organisational success.


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what is emotional culture?

Emotional culture refers to the prevailing emotional norms, values, and behaviors within an team or group. It extends beyond individual abilities and encompasses the collective emotional climate.

A healthy emotional culture emphasises warmth, trust, collaboration, and emotional well-being. It influences team dynamics, employee satisfaction, and overall organisational success. A workplace where kindness, empathy, and positive interactions are encouraged fosters a strong emotional culture. ​

Moreover, a workplace with a healthy emotional culture attracts and retains talent, enhances productivity, and contributes to the teams overall happiness. As you build your team, consider emphasising a healthy emotional culture—it’s not only a differentiator, but also a powerful driver of positive outcomes.

book a free consultation call now

If you would like to know more about how an Emotional Culture Workshop can help you or your team, book in a free 30 minute Zoom consultation. During the consultation I will run through the what is involved in the workshop and help you decide which workshop is best for you. 
 

If you would like to book in a free 30 min Zoom Consultation call click here:

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